Privacy Policy

Brabo is an innovative e-commerce platform dedicated to revolutionizing the buying and selling of precious stones in the B2B marketplace. We offer a seamless and transparent platform for both sellers and buyers.

Sellers can easily showcase their precious stones to a broad audience of potential buyers, leveraging our intuitive Platform to maximize their selling potential. Buyers gain access to an extensive selection of stones, each accompanied by detailed information and high-resolution imagery, empowering them to make informed purchasing decisions.

We provide a trusted environment where transactions can take place with confidence. Whether you're a seasoned participant or new to the industry, we offer a user-friendly experience that caters to your every need.

In accordance with this Privacy Policy and data privacy laws, Brabo Innovations Inc., located at 22 West 48th Street, Suite 203, New York, NY 10036, USA, is the owner and controller of personal data processing and its free movement. All user data is securely stored in our database, hosted in Virginia. We ensure that all personal data collected from our users is managed in compliance with applicable regulations.

To access and use our Platform and its services, we may ask you to provide certain personally identifiable information or automatically collect technical or usage data. Our platform prioritizes user privacy; thus, both buyers and sellers remain anonymous. Buyers will be identified by paddle numbers, and seller information will not be disclosed publicly.

1. User-provided Information

   Brabo Innovations Inc. may collect personal information from individuals interacting with our platform. The types of information we may collect include:

   • Personal Identification Information:

     This may include your name, email address, phone number, and mailing address. This information is necessary for us to facilitate communication and manage transactions effectively.

   • Transaction Information:

     We collect information related to your transactions on our platform, including the details of the diamonds you bid on, auction history, and any invoices issued by Brabo.

   • Authentication and Verification Information:

     When you send diamonds for auction, we may collect data related to the authentication and verification process to ensure quality control and compliance.

   • Communication Records:

     Any correspondence with our support team may be collected for the purpose of improving our services and addressing your inquiries.

2. Device and Usage Information:

   We may automatically collect information about your device and how you use our platform, such as IP addresses, browser types, and pages visited, to enhance user experience and security

Brabo Innovations Inc. processes your personal data for several key purposes related to the operation of our platform and the auction process. These purposes include:

• Transaction Management:

  We use your personal data to facilitate and manage your transactions on our platform, including processing bids, generating invoices, and ensuring that all transactions are completed smoothly.

• Invoicing and Payment Processing:

  Your personal data is essential for creating and sending invoices after you win an auction. This includes billing information to ensure accurate invoicing and payment processing, which must be completed within 5 business days.

• Shipping and Delivery:

  We process your address and contact information to coordinate the shipping of purchased diamonds to your designated shipping address after payment has been received. This ensures timely delivery and enhances the overall customer experience.

• Customer Support and Communication:

  Your personal data may be used to communicate with you regarding your transactions, respond to your inquiries, and provide customer support as needed.

• Compliance and Legal Obligations:

  We may process your personal data to comply with applicable laws and regulations, including those related to tax reporting and financial auditing.

By processing your personal data for these purposes, we aim to provide you with a secure, efficient, and user-friendly experience on our platform while maintaining compliance with relevant data protection laws.

If you use our Platform and its Services, we may collect, use, and process your personal data in accordance with this Privacy Policy. The personal data we collect will be used to provide you with services or to sell goods, including the following purposes (the "Purposes"):

• Facilitating Transactions:

  We use your personal information to process transactions on our platform, including invoicing for auction wins and payment collection. This includes generating invoices that detail the total costs associated with your purchases, including any applicable fees.

• Communication:

  Your contact information may be used to communicate important updates regarding your transactions, including confirmations, invoices, and shipping details. We may also reach out to you for customer support inquiries or to address any issues related to your account.

• Quality Control and Improvement:

  We may analyze your data to enhance our services, improve user experience, and maintain the quality and integrity of our platform. This includes monitoring auction activity and transaction histories.

• Compliance and Legal Obligations:

  Your personal data may be used to comply with applicable laws, regulations, and industry standards, ensuring that our operations adhere to legal requirements.

• Security Measures:

  We utilize your personal information to safeguard our platform and protect against fraud, unauthorized transactions, and other security risks.

Brabo Innovations Inc. is committed to using your personal data responsibly and in compliance with this Privacy Policy. We will not use your personal data for purposes other than those outlined above without your consent.

Brabo adheres to lawful bases for collecting and processing your personal information. We process your personal information in accordance with the CCPA, GDPR, and other applicable data protection laws and regulations. The legal bases for processing your personal data may include:

• Compliance with Contractual Obligations:

  When you use our Platform or services, the purpose of processing your personal information is primarily determined by that use. We will process your information as needed to provide you with the services you purchased.

• Consent:

  In certain situations, we may process your personal data with your explicit consent, such as when you subscribe to our newsletters or agree to receive marketing communications.

• Contractual Necessity:

  We process your personal data when it is necessary for us to comply with legal obligations, such as tax reporting and financial auditing.

• Legal Obligation:

  We may process your personal data to comply with our legal obligations, including tax and regulatory requirements, as well as to respond to lawful requests from government authorities.

• Legitimate Interest:

  We may process your personal data to pursue our legitimate interests, provided that such interests do not override your fundamental rights and freedoms. This includes enhancing our services, conducting market research, and improving user experience on our platform.

By using our platform and providing your personal data, you acknowledge that Brabo Innovations Inc. may process your information for the purposes outlined in this Privacy Policy in compliance with the applicable laws.

Brabo Innovations Inc. does not facilitate interactions or exchanges of personal information between users of the platform. All data collected and managed by Brabo is owned by Brabo Innovations Inc. and is used solely for the purpose of providing services related to the diamond auction process. Your personal information will not be shared with other users or third parties without your explicit consent, except as outlined in this Privacy Policy.

In the event that Brabo Innovations Inc. undergoes a merger, acquisition, or any other form of business transfer, your personal information may be transferred as part of that transaction. We will take reasonable steps to ensure that your personal information is treated in accordance with this Privacy Policy.

If your personal information is transferred to a third party in connection with a business transaction, we will notify you by email or through a prominent notice on our platform prior to the transfer. This notice will include details on how your personal information will be used and protected by the new entity.

Please be assured that your personal data will continue to be safeguarded and will not be sold or shared with third parties for their own marketing purposes without your explicit consent.

If you interact with our Platform through social media pages like Facebook or Instagram, be aware that personal information you submit can be read and used by other users. We are not responsible for personal information shared in these forums. These social media platforms are independently operated, and we encourage you to review their privacy policies to understand their practices.

Third-party providers we use will collect, use, and disclose your information only as necessary to perform their services for Brabo. Certain third-party service providers, such as payment processors, have their own privacy policies regarding the information they access. We recommend reviewing their policies to understand how they handle your personal information, especially since they may operate under different jurisdictions.

We may use third-party advertising and analytics platforms, such as Google Ads and Facebook Ads, to promote our services. We do not share personal information that directly identifies you with third-party advertisers for their marketing purposes. Google Analytics may use cookies to collect information about your use of our Platform. You can opt out of Google Analytics by following the provided instructions.

We are committed to protecting the personal information we collect. We maintain physical, electronic, and procedural safeguards to ensure your data's confidentiality and security. While we use industry-standard Secure Sockets Layer (SSL) technology and encryption, we cannot guarantee absolute security. For any questions regarding our security practices, please contact us.

In the event of a data breach, we will promptly notify affected users and relevant law enforcement authorities.

We apply fair information practices as defined by law. Understanding and implementing Fair Information Practice Principles are essential for compliance with various privacy laws. We ensure users have enforceable rights against data collectors and processors who violate the law, allowing them to seek recourse through courts or government agencies.

When you use our website, we may ask you to accept cookies and collect technical information using cookies or similar technologies. Cookies are small files stored on your device that allow us to recognize it. They typically contain the name of the website, storage duration, and a unique identifier.

There are two basic types of cookies:

• Session Cookies: Temporary files stored on your device until you log out.
• Persistent Cookies: Files stored on your device for a specified duration or until manually deleted.

Cookies help us understand how many unique users visit our Website and track trends and patterns. They also prevent you from having to re-enter your preferences on areas of the Website where you may have previously provided information. We may use web beacons (transparent GIFs) to access cookies and count visits to the Website or to HTML-formatted emails.

We may use cookies for the following purposes:

• To understand browsing habits on our websites.
• To track the number of visitors to our Platform and pages visited.
• To ensure the best user experience.
• To remember your preferences.
• To analyze aggregate data about site traffic and interaction.
• To enable the Website to function correctly.

Personal data collected through cookies may be shared with our third-party service providers for managing or administering our Website or for data hosting/storage/backup. Your use of our Website constitutes your consent to our use of cookies. You can instruct your browser to stop accepting cookies or prompt you before accepting cookies via its settings. Please note that not accepting cookies may limit your use of certain features on our Platform.

You have the right to manage cookie access through your browser settings. If you leave your browser settings unchanged, you agree to the placement of cookies on your device.

If you disable cookies, some features of our Website may not function properly. You can allow cookies from specific websites by marking them as trusted in your web browser. For information on managing cookies in popular browsers, please refer to the following resources:

• Google Chrome
• Microsoft Edge
• Mozilla Firefox
• Microsoft Internet Explorer
• Opera
• Apple Safari

We maintain the sole jurisdiction to explain this cookies policy. If you have any questions regarding this policy, please feel free to contact us at admin@brabo.live.

We take children's privacy seriously and comply with the Children's Online Privacy Protection Act (COPPA), GDPR, and any local regulations regarding children's online privacy protection. We do not knowingly collect or solicit personal information from anyone under the age of 18. By using our Platform, you confirm that you are at least 18 years old or have reached the age of majority in your state or province of residence.

This Privacy Policy is prepared in accordance with applicable state and federal laws in the United States, including the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR) of the European Union, Children's Online Privacy Protection Act (COPPA), and other relevant local and international data protection laws.

We may disclose your personal information to comply with applicable laws, legal processes, or requests from public authorities within or outside your country of residence. We may also disclose your personal information to investigate, prevent, or take action regarding illegal activities, suspected fraud, potential threats to safety, or violations of our Terms of Service.

While we encrypt the transmission of information on pages where you provide payment information, no security method can guarantee complete protection from unauthorized access. We do not sell, trade, rent, or otherwise transfer your personally identifiable information to third parties except as outlined above.

1. Rights and Choices Regarding Your Personal Information

   You may decline to submit your personal information, but this may limit your ability to use our Platform and services. You can control the types of notifications and communications we send you and adjust specific privacy settings. We are committed to providing privacy protections concerning your personal information.
   According to various laws, including the California Consumer Privacy Act (CCPA), General Data Protection Regulation (GDPR), and other applicable data protection laws, you have the following rights:

   • Right to Know:

     Request information about what data we collect and how we have used it in the past 12 months.

   • Right to Access:

     Request a copy of the personal information we have collected from you.

   • Right to Delete:

     Request the deletion of your personal information collected in the past 12 months.

   • Right to Opt-Out:

     Opt-out of any use of your personal information as defined by the CCPA.

   • Right to Non-Discrimination:

     Exercise your rights free from discrimination prohibited by applicable laws.

   • Right to Correction:

     Request corrections to any inaccurate or incomplete personal information.

   • Right to Withdraw Consent:

     Withdraw your consent for processing your personal information where applicable.

   • Right to Verify and Seek Rectification:

     Verify the accuracy of your personal information and request updates or corrections.

   • Right to Restrict Use:

     Restrict how we can use your personal information.

   • Right to Data Portability:

     Request a copy or transfer of your personal information.

   • Right to Object:

     Object to the use of your personal information for legitimate interests or profiling.

   • Right to Lodge a Complaint:

     Lodge a complaint with the relevant data protection authority.

2. Exercising Your Data Protection Rights

   To exercise your rights, please submit your request free of charge via email or registered mail. You can contact us at:
   • Brabo Innovations Inc.
     Address: 22 West 48th Street, Suite 203, New York, NY 10036, USA
   • Email: admin@brabo.live

3. Response to Your Request

   We will respond to your request free of charge within 30 days. If necessary, this period may be extended by an additional 30 days with prior notice. We will strive to respond promptly via email.

4. Do Not Sell My Personal Data

   We do not sell any personal data collected from you. However, our service providers (e.g., advertising and analytics partners) may use technology that "sells" personal data as defined by the CCPA. If you wish to opt out of interest-based advertising and potential sales, please follow the provided instructions. Note that any opt-out is specific to the browser you are using, and you may need to opt out for each browser.

Brabo Innovations Inc. is registered and operates in New York, USA, but offers our Platform and services across the United States and to international users. We use a Virginia hosting service provider, which means all collected user data may be transferred to, stored, and processed in Virginia, USA.

We may also transfer personal information to recipients in countries other than your state or country of residence, which may have different data protection laws. Despite this, we will continue to protect your personal information in accordance with this Privacy Policy. In certain circumstances, law enforcement agencies or security authorities in those countries may access your personal information.

• Outside Your States or Country

  By submitting your personal information to us, you consent to the transfer of your data to the USA. We do not guarantee that our Platform is appropriate or available for use in any specific geographic location. If you access our Platform and use its services, you do so at your own risk and are responsible for complying with all local laws and regulations.

• Outside The EEA (for EU Users)

  Some of our service providers may be located outside the European Economic Area (EEA). We will only transfer your data to countries approved by the European Commission or enter into legal agreements ensuring adequate data protection. Your personal information may also be transferred in connection with the sale or merger of our business assets.

1. You have given clear consent for us to use your personal information.
2. We need your personal information to provide services or respond to your inquiries.
3. We have a legal obligation to use your personal information.
4. We have a legitimate interest in using your personal information to enhance the safety, security, and performance of our services.

We do not share your personally identifiable or transactional information with any entity other than as outlined in this policy. These rights may be subject to our legitimate interests and regulatory requirements.

When using information or services provided through our Platform or Website, you do so at your own risk. Information on the Brabo platform is provided "as is" and "as available." We disclaim all warranties, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the information provided will:

1. meet your requirements,
2. be uninterrupted, timely, secure, or error-free,
3. remain undisclosed to third parties,
4. be accurate or reliable, or
5. meet your expectations.

If you access or transmit any information through our Platform, you do so at your discretion and risk. You are responsible for any loss or damage arising from such actions.

In no event will Brabo be liable for any direct, indirect, incidental, consequential, or punitive damages arising from unauthorized access to your personal data or any user-provided information by third parties. This applies regardless of whether damages are based on contract, tort, or other theories of liability, and regardless of whether Brabo was given notice of the possibility of damages.

We may retain your personal information for as long as you have an open account with us or as otherwise necessary to provide services. Even after deletion, your data may persist on backup or archival media for legal, tax, or regulatory purposes. In some cases, we may retain data to comply with legal obligations or resolve disputes.

By using our Platform, you consent to the collection, processing, and international transfer of your personal information in accordance with this Privacy Policy. We will attempt to obtain your explicit consent where possible, and you can withdraw your consent at any time by contacting us at admin@brabo.live.

Our Platform does not respond to Do Not Track signals. We do not track you personally, nor do we sell your personal information. We only track general usage and performance data to improve our Platform.

We may use auto-responders to communicate with you via email. You can opt out of receiving these emails by following the instructions in the messages, or by contacting us at admin@brabo.live.

We comply with the CAN-SPAM Act of 2003 and other laws regarding unsolicited commercial email. You can always unsubscribe from our communications by following the provided instructions.

Our Platform may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their privacy policies.

We reserve the right to modify this Privacy Policy at any time. Changes will take effect immediately upon posting on our Website. If material changes occur, we will notify you via email. It is your responsibility to review the policy periodically.

By using our Platform, you signify your acceptance of this Privacy Policy. If you disagree with this policy, please discontinue use of our website. Continued use after policy changes will be considered acceptance of those changes.

If you have any questions about this Privacy Policy or wish to access or modify your personally identifiable information, please contact us at:

Brabo Innovations Inc.

• Address:

  22 West 48th Street, Suite 203, New York, NY 10036, USA

• Email:

  admin@brabo.live

This Privacy Policy was last updated in September 2024.

We reserve the right to change this Privacy Policy at any time, and changes may occur without prior notification.

This Privacy Policy was written in English and may be translated into other languages for your convenience. Your continued use of our Website signifies your acceptance of any changes to this policy.